Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Gift cards
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back without contacting us first.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Domestic Shipping Rates and Estimates
We offer the following shipping options:
USPS First Class
USPS Priority Mail
USPS International First Class
Shipping charges for your order will be calculated by USPS and displayed at checkout.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Shipping charges for your order will be calculated and displayed at checkout. Please contact us to find you the best shipping price for international orders.
We offer international shipping to the following countries:
Armenia, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Cayman Islands, Denmark, Finland, France, French Polynesia, Germany, Greece, Grenada, Hong Kong, Iceland, India, Iraq, Ireland, Israel, Italy, Japan, Korea, Republic of Luxembourg, Malaysia, Monaco, Mongolia, Netherlands, New Zealand, Norway, Pakistan, Panama, Philippines, Poland, Portugal, Puerto Rico, Romania, Russian Federation, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Kingdom, United States, Uruguay, Virgin Islands, British
Virgin Islands, U.S.
Order Processing Time
All Orders will be processed within 5 Business Days after the Order ws recieved.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Returns, Refunds, and Exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.